Customer Care
FreeMotion Fitness is committed to bringing you outstanding customer care for our complete line of innovative commercial products. Please direct your questions and comments to the contacts listed below so that we can serve you in an efficient manner.
- YouTube FreeMotion Service Channel: http://www.youtube.com/user/FreeMotionService#p/f
- Toll free: 800-201-2109
- International: [+1] 435.786.3521 (Use the appropriate international dialing code.)
- Monday – Friday 8:00 am to 5:00 pm Mountain Time.
- Domestic email: customercare@freemotionfitness.com
- International email: intlcustomercare@freemotionfitness.com
- Commercial Club Accounts (USA/Canada): 800-201-2109
- Specialty Fitness Accounts (USA/Canada): 866-799-8946
- Specialty Fitness Accounts email: fmfvmcustomercare@freemotionfitness.com
- National Accounts (USA): 866-290-7770
FreeMotion Fitness Customer Care Manager:
Ronda Browning
Phone: 800.201.2109
email: customercare@freemotionfitness.com
Customer Care:
Phone: 800.201.2109
e-mail: customercare@freemotionfitness.com
International Customer Care:
Wendy Blanchard
Phone: 435.786.3521, +001 if calling outside the US.
e-mail: intlcustomercare@freemotionfitness.com
National Customer Care:
Kelly Garcia
Phone: 866.290.7770
e-mail: ntlcustomercare@freemotionfitness.com
Service Coordinators:
Alex Castro / John Anderson
Phone - Alex: 435.786.5790 / John: 435.786.5969
e-mail: fmfpartsorders@iconfitness.com
Please have your product’s name, model and serial numbers available so we can assist you in the most effective way.
