Contact Us
Sales
Sales
Telephone Number - 01924 964180
Monday - Friday 9am - 5pm*
Live chat is available Monday - Friday 9am - 5pm*
*Excluding Bank Holidays.
Please contact our Sales Team with any requests regarding products, delivery information and order enquiries (this may include order changes, order cancellations and iFIT queries).
The Sales Team cannot provide updates relating to spare parts, warranty claims, engineers or technical issues with your ProForm product.Customer service
Customer Service
Telephone Number - 0330 123 1045Monday - Friday 9am - 5pm*
Live chat is available Monday - Friday 9am - 5pm*
*Excluding Bank Holidays.
Please contact our Sales Team with any requests regarding products, delivery information and order enquiries (this may include order changes, order cancellations and iFIT queries).
The Sales Team cannot provide updates relating to spare parts, warranty claims, engineers or technical issues with your ProForm product.
Complaints
Complaints
Whilst we endeavour to resolve all matters through our contact teams, if you would like to make a complaint you may write to:
Customer Relations Management
iFIT Health and Fitness Ltd
Unit 1, Westgate Court
Silkwood Park
Ossett
Wakefield
WF5 9TT
Alternatively, you can complete the online complaints form by following the link below:
Complaints Form
You should expect a response to your complaint within 14 working days.
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