Returns, Free Equipment, and Warranty Information
We stand by our *products and strive to deliver the best for our customers. If you are not satisfied with your purchase, you can request a return within 30 days of your delivery date. Returns will include a non-refundable return shipping charge of $250 and 10% processing fee. Once the product ships, the fees will be applied and you are no longer able to cancel your order without incurring the fees. Any completed service is also non-refundable. Our ultimate goal is to deliver what you want, and we are willing to work with you to ensure the process is as smooth as possible.
All products must be returned in good condition, with all paperwork, parts, and accessories, or an additional 10% charge may be incurred. You can expect a refund in the same form of payment originally used within 30 days of our receiving your returned product. To request a return, go to https://my.iconfitness.com/icon_service.
*iFIT monthly membership fees are not refundable. iFIT annual membership fees are refundable only if canceled within thirty (30) days of the original purchase or the beginning of a trial period. To cancel your account, go to ifit.com/cancel, click "cancel membership," check the acceptance box, and "Cancel Membership", or call (866) 608-1798 during regular business hours.
Free Equipment - Exclusive Offer with ProForm Financing
† 0% APR for 36 months with Equal Payments: 0% APR from date of eligible purchase until paid in full. Monthly payment is the purchase amount divided by the number of months in the offer. Last payment may vary due to rounding. On-time payments will pay off the promotional balance. Advertised monthly payment amount excludes taxes, delivery, or other charges. Other transactions and charges affect total monthly payment amount. Prior purchases excluded. Account must be in good standing. Limited time offer. Standard account terms apply to purchases that do not qualify. New accounts: Standard Purchase APR 29.99%. Minimum interest charge $1. Existing accounts, see your credit agreement for applicable terms. Subject to credit approval. ProForm financing account issued by TD Bank, N.A.
Free Equipment Promo Return Policy
Under this exclusive offer from ProForm Financing, your monthly payment is $39 for 36 months until you pay the full price of $1403. ProForm’s general return policy does not apply to the FREE items promo. You may return your ProForm equipment and cancel your iFit membership within 30 days of receipt of the product. After 30 days, you may cancel your iFit membership at any time, but your remaining balance will then be due.