Frequently Asked Questions: SMART Pro 2000 Treadmill
Winter months are coming, but that shouldn’t stop you from exercising and losing all the progress you have made during summer! Continue to burn calories and improve real-road conditioning with the SMART Pro 2000 Treadmill. Built on 30 years of fitness engineering and technology, the SMART Pro 2000 was designed to challenge you and burn calories all the while delivering a smooth-ride experience.
Why not spice up your routine with a personal trainer too? The SMART Pro 2000 Treadmill offers you your very own personal trainer at your fingertips called iFit®. Reap the benefits of having unlimited access to workouts, nutrition advice, and sleep analysis from the comfort of your own home.
But why let us do all the talking – see for yourself! Check out a review on the SMART Pro 2000 here!
SMART Pro 2000 Features
Q: How big is the SMART Pro 2000 Treadmill?
A: Fully assembled, the SMART Pro 2000 is 63” H x 39.5” W x 80” L.
Q: What is the weight of the treadmill?
A: The treadmill weighs 300 lbs.
Q: Does this treadmill fold?
A: Yes! Fold up your treadmill deck after your workout using EasyLift™ Assist, and maximize storage space with the SpaceSaver® design.
Q: How tall do my ceilings need to be?
A: For ceiling height, you will want the tallest user’s height plus 16 inches.
Q: Is there heart rate monitoring on the SMART Pro 2000 Treadmill?
A: Yes! This treadmill monitors your heart rate 2 ways. Use heart rate zone training to target a specific goal with the included iFit Bluetooth® Chest Strap or built-in EKG grip pulse sensors.
Heart rate monitors used for exercise such as the wireless heart rate monitoring chest strap are not medical devices, and their accuracy may be affected by a number of factors. They are also not intended to diagnose, treat, cure, or prevent any disease.
Q: What is iFit?
A: iFit is like having a personal trainer in your home every single day. iFit gives you access to daily fitness classes led by world-renowned personal trainers, Google® Maps street view, an expansive workout library, personalized nutrition, HD videos all over the world, sleep analysis, and much more!
ProForm Payment & Financing
Q: Which payment options do you offer?
A: You can purchase your SMART Pro 2000 Treadmill in-full with your debit or credit card. We also offer special financing with ProForm Finance OAC. See terms.
Q: Who is the issuer of the ProForm Financing program account?
A: The ProForm Financing program account is issued and administered by TD Bank, N.A.
Q: Where do I direct questions about the ProForm Financing program account?
A: For customer service or help related to your ProForm credit card, please call 1-800-217-7961.
Q: Can I manage my ProForm Financing program account online?
A: Yes! It’s easy and secure. Enroll at www.myonlineaccount.net to go paperless, pay your bill, view your statements, check your remaining promotional balance, and more.
Q: Do you have any discounts?
A: Contact one of our agents for current promotions.
Q: How much is shipping?
A: We offer FREE shipping to your home. We also have upgraded shipping options, including threshold delivery, in-room delivery, and full in-home assembly.
Q: How long does shipping take?
A: Shipping your SMART Pro 2000 takes about 7-10 business days.
Q: How hard is set-up?
A: The SMART Pro 2000 Treadmill can be assembled by 20 simple steps. We also offer in-home assembly at checkout! For more assembly information, see video below:
Q: What is the warranty?
A: Buy confidently! The SMART Pro 2000 Treadmill has a Lifetime Frame and Motor Warranty, 5-year Parts Warranty, and 2-year Labor Warranty.
For Warranty Terms and Conditions, see here.
Q: What if I don’t like the machine?A: You can return your ProForm product within 30 days upon receipt. Returns will be charged a return shipping fee of $250 plus a 10% restocking fee. Because of the size and weight of the ProForm product, we do not offer a refund for any shipping or delivery charges you may have paid to receive your product. Returning your product may incur additional charges for ordinary wear and tear or damage caused by improper use, misassembly or accidents.
If your product has shipped, even if you have not received your machine, the return shipping and restocking fees above will apply.
To initiate a return, please contact us at 1-866-896-9777.
Should you have any more questions that we haven’t answered on this list, contact one of our ProForm representatives by chat or call 1-888-742-0128 for more information.
DISCLAIMER: This post is not intended to replace the advice of a medical professional. The above information should not be used to diagnose, treat, or prevent any disease or medical condition. Please consult your doctor before making any changes to your diet, sleep methods, daily activity, or fitness routine. ProForm assumes no responsibility for any personal injury or damage sustained by any recommendations, opinions, or advice given in this article.