Frequently Asked Questions: Studio Bike Pro
This is not just any exercise bike – this is the ProForm Studio Bike Pro enabled with iFit® Coach. Decline or incline all the way from -20% to 20% and get the most out of every workout while following your very own iFit personal trainer on your tablet. Want to make your workout even more intense? Incorporate the included set of 3lb dumbbells into your routine. You’ll surely see results!
We’re sure you have other questions, so we’ve mapped out a list of frequently asked questions to make your investment in your health a little easier.
Studio Bike Pro Features
Q: How big is the Studio Bike Pro?
A: Fully assembled, the Studio Bike Pro is 64.75”L x 25”W x 59.25”H.
Q: What is the weight capacity of the trainer?
A: The trainer weight capacity accommodates up to 350 lbs.
Q: Is the heart rate monitoring accurate on the Studio Bike Pro?
A: Yes! Use heart rate zone training to target a specific goal with the built-in EKG grip sensors.
Q: What is iFit® Coach?
A: iFit® Coach is like having a personal trainer in your home, every single day. iFit® Coach gives you access to fitness workouts led by world-renown personal trainers, Google Maps street view, an expanding workout library, personalized nutrition, a free iFit® wearable, sleep analysis, and much more!
ProForm Payment & Financing
Q: Which payment options do you offer?
A: You can purchase your Studio Bike Pro in-full with your debit or credit card. We also offer special financing with ProForm Finance. See terms.
Q: Who is the issuer of the ProForm Financing program account?
A: The ProForm Financing program account is issued and administered by TD Bank, N.A.
Q: Where do I direct questions about the ProForm Financing program account?
A: For customer service or help related to your ProForm credit card, please call 1-800-217-7961.
Q: Can I manage my ProForm Financing program account online?
A: Yes! It’s easy and secure. Enroll at www.myonlineaccount.net to go paperless, pay your bill, view your statements, check your remaining promotional balance, and more.
Q: Do you have any discounts?
Q: How much is shipping?
A: We offer FREE shipping to your home. We also have upgraded shipping options, including threshold delivery, in-room delivery, and full in-home assembly.
Q: How long does shipping take?
A: Shipping your Studio Bike Pro takes about 7-10 business days.
Q: How hard is set-up?
A: The Studio Bike Pro can be assembled by following the simple steps in the owner’s manual. We also offer in-home assembly at checkout.
Q: What is the warranty?
A: Buy confidently! The Studio Bike Pro has a Lifetime Frame Warranty and 3-Year Parts Warranty and 1-Year Labor Warranty.
Q: What if I don’t like the machine?
A: We offer a 30 day money back promise. If you don’t like the machine, you can return your product within those 30 days (return shipping and restocking fees apply).
Should you have any more questions that we haven’t answered on this list, contact one of our ProForm representatives by chat or call 1-888-742-0128 for more information.