Frequently Asked Questions: Performance 400i Treadmill
Getting healthier doesn’t need to cost you a ton, which is why ProForm brings you the Performance 400i Treadmill. Quality materials at a low price! Endure a low or intense workout depending on how you feel that day. Adjust your treadmill to a steady speed or use the incline to intensify your workout and burn more calories—you have total control!
Do you feel like you need a little bit of motivation to get you started? iFit® Coach is just what you need! This fitness tracking technology provides you with unlimited workouts by world-class personal trainers that can automatically adjust your treadmill to match your workout. And they don’t stop there—iFit® Coach provides you with your very own nutrition plan to help you reach your fitness goals even after you finish your workout.
We’re sure you have other questions, so we’ve mapped out a list of frequently asked questions to make your investment in your health a little easier.
Performance 400i Features
Q: How big is the Performance 400i?
A: Fully assembled, the Performance 400i is 73.25″L x 35.5″W x 59.75″H.
Q: What is the weight capacity of the treadmill?
A: The treadmill weight capacity accommodates up to 300 lbs.
Q: Does this treadmill fold?
A: Yes! Fold up your treadmill deck after your workout and maximize storage space with the SpaceSaver® design.
Q: Is the heart rate monitoring accurate on the Performance 400i?
A: Yes! Use heart rate zone training to target a specific goal with the built-in EKG grip sensors.
Q: What is iFit® Coach?
A: iFit® Coach is like having a personal trainer in your home, every single day. iFit® Coach gives you access to fitness workouts led by world-renown personal trainers, Google Maps street view, an expanding workout library, personalized nutrition, a free iFit® wearable, sleep analysis, and much more!
ProForm Payment & Financing
Q: Which payment options do you offer?
A: You can purchase your Performance 400i in-full with your debit or credit card. We also offer special financing with ProForm Finance. See terms.
Q: Who is the issuer of the ProForm Financing program account?
A: The ProForm Financing program account is issued and administered by TD Bank, N.A.
Q: Where do I direct questions about the ProForm Financing program account?
A: For customer service or help related to your ProForm credit card, please call 1-800-217-7961.
Q: Can I manage my ProForm Financing program account online?
A: Yes! It’s easy and secure. Enroll at www.myonlineaccount.net to go paperless, pay your bill, view your statements, check your remaining promotional balance, and more.
Q: Do you have any discounts?
Q: How much is shipping?
A: We offer FREE shipping to your home. We also have upgraded shipping options, including threshold delivery, in-room delivery, and full in-home assembly.
Q: How long does shipping take?
A: Shipping your Performance 400i takes about 7-10 business days.
Q: How hard is set-up?
A: The Performance 400i can be assembled by 17 simple steps. We also offer in-home assembly at checkout! For more assembly information, see the owner’s manual: www.iconservice.com.
Q: What is the warranty?
A: Buy confidently! The Performance 400i has a Lifetime Frame Warranty, 25-Year Motor Warranty, 1-Year Parts and Labor Warranty.
Please note: Lifetime Warranty pertains to the lifetime of the original purchaser.
Q: What if I don’t like the machine?
A: We offer a 30 day money back promise. If you don’t like the machine, you can return your product within those 30 days (return shipping and restocking fees apply).
Should you have any more questions that we haven’t answered on this list, contact one of our ProForm representatives by chat or call 1-888-742-0128 for more information.