Frequently Asked Questions: Hybrid Trainer
Are you the person that gets bored doing the same workout on the same machine all the time? Well, you’re not alone! Spice up your workouts with a 2-in-1 machine for the price of only one machine — it’s called the ProForm Hybrid Trainer. Perhaps one day you prefer to do a full-body workout on an elliptical and the next day you want a low impact workout on a bike. The choice is yours! And if you’d prefer a more intense workout, turn up the resistance at the touch of a button. Go at your own pace whether that’s doing your own workout or take advantage of iFit® and have your very own personal trainer take you through a workout. The Hybrid Trainer has a built-in tablet holder, so you can follow your trainer anywhere in the world.
We’re sure you have other questions, so we’ve mapped out a list of frequently asked questions to make your investment in your health a little easier.
Hybrid Trainer Features
Q: How big is the Hybrid Trainer?
A: Fully assembled, the Hybrid Trainer is 70.5”L x 24.5”W x 60.5”H.
Q: What is the weight capacity of the trainer?
A: The trainer weight capacity accommodates up to 350 lbs.
Q: Is the heart rate monitoring accurate on the Hybrid Trainer?
A: Yes! Use heart rate zone training to target a specific goal with the built-in EKG grip sensors.
Q: What is iFit® Coach?
A: iFit® Coach is like having a personal trainer in your home, every single day. iFit® Coach gives you access to fitness workouts led by world-renown personal trainers, Google Maps street view, an expanding workout library, personalized nutrition, a free iFit® wearable, sleep analysis, and much more!
ProForm Payment & Financing
Q: Which payment options do you offer?
A: You can purchase your Hybrid Trainer in-full with your debit or credit card. We also offer special financing with ProForm Finance. See terms.
Q: Who is the issuer of the ProForm Financing program account?
A: The ProForm Financing program account is issued and administered by TD Bank, N.A.
Q: Where do I direct questions about the ProForm Financing program account?
A: For customer service or help related to your ProForm credit card, please call 1-800-217-7961.
Q: Can I manage my ProForm Financing program account online?
A: Yes! It’s easy and secure. Enroll at www.myonlineaccount.net to go paperless, pay your bill, view your statements, check your remaining promotional balance, and more.
Q: Do you have any discounts?
Q: How much is shipping?
A: We offer FREE shipping to your home. We also have upgraded shipping options, including threshold delivery, in-room delivery, and full in-home assembly.
Q: How long does shipping take?
A: Shipping your Hybrid Trainer takes about 7-10 business days.
Q: How hard is set-up?
A: The Hybrid Trainer can be assembled by 17 simple steps. We also offer in-home assembly at checkout! For more assembly information, see the owner’s manual: www.vm-images.ne.
Or simply watch this video:
Q: What is the warranty?
A: Buy confidently! The Hybrid Trainer has a 5-Year Frame Warranty and 90-Day Parts and Labor Warranty.
Q: What if I don’t like the machine?
A: We offer a 30 day money back promise. If you don’t like the machine, you can return your product within those 30 days (return shipping and restocking fees apply).
Should you have any more questions that we haven’t answered on this list, contact one of our ProForm representatives by chat or call 1-888-742-0128 for more information.